Animal Unboxing Instructions

When your animal arrives, it’s important to follow proper steps to ensure a smooth experience for both you and the animal. These steps help protect your new animal, document the delivery, and prepare for future care.

• Take the package inside

• Open carefully

• Inspect the animal thoroughly

• If there are any issues, document them via Pictures/Videos and send to us IMMEADIATELY (info@junglebob.com)

• Put the animal in its new enclosure

• Make sure there is access to fresh water.

• Let the animal acclimate to its new environment. Minimal (if any) handling for the first week or so.

• When to offer food depends on the animal you purchased, but it is never something you need to do right away. For specific info on this please give us a call or email.

Once your animal arrives safely, responsibility shifts to you as the buyer, but we are happy to help with basic questions or guidance. However, please understand that we are not responsible for the following once the animal is in your care:

• Animal Temperament 

• Refusing to Eat

• Failure to Thrive

• Veterinary Costs

These outcomes are often beyond our control and may depend on environmental factors, stress, or individual animal behavior. If you need help or advice after your purchase, please don’t hesitate to reach out!

Scan the QR Code Below For our Shipping Policy as well as Care Sheets for various Animals!