Payment Terms/Shipping Policy
Jungle Bob's Reptile Division
All retail orders must be pre-paid including shipping and all applicable sales tax
We accept all major credit and debit cards and Pay Pal.
- JBE accepts all major credit and debit cards, company checks and Pay Pal.
- Checks need to clear prior to shipping.
- Resellers will be exempt of sales tax upon submitting resale certificate.
2. Shipping Policy
All products are shipped via UPS, Fed Ex ground or USPS whichever offers the best rate for the order size/weight.
We strive to ship as soon as possible and will acknowledge your order with an ETA. Most orders ship from stock within two business days after receipt. Larger orders requiring a truck shipment may take up to seven business days.
NOTE: Due to the high volume of business, some products may not be in stock at the time of your purchase. We will ship partial orders and send back ordered items to you when they are available. You will be notified within 24 hours if there are any issues with your order.
- Shipping is a flat $9.99 for all order under $50.
- Shipping is FREE for orders in excess of $50.
- Shipping rates apply only to the lower 48 states.
Shipping charges are resellers responsibility, however JBE will credit reseller up to 10% of order value towards shipping.
Example : A $500 net order will receive a $50 credit, a $2000 net order will receive $200 credit
Please ensure to include the contact info, bill to/shipping address, phone number and e-mail address accompanies your order so we can process correctly and communicate with you properly and efficiently!
Larger Orders will be shipped by palette and sent via truck. Please inform us of any special issues at your end ( lift gate, loading dock present, hours of operations, etc ) so we can ensure the delivery will go smoothly.